Frequently Asked Questions
Here are some questions we're asked more often than the other questions we're asked. These are the FAQs.
1. Q: Do you ship internationally?
A: We absolutely ship internationally. Anywhere in the world! We have flat rate international shipping policies as follows:
All orders under $50: USPS Ground $9.95
All orders over $50: USPS Ground $19.95
The rest of the world:
All orders under $50: USPS Priority Shipping $34.95
All orders over $50: USPS Priority Shipping $59.95
2. Q: Where can I find the dimensions of a bag?
A: On each page you'll find a tab labeled "Specs". All of the additional information you need will be found there. Here's a screen shot so you can see exactly where it is!
3. Q: Do you have a return policy or guarantee?
A: Sure we do! Here's the link to our return policy and guarantee on all of our bike bags. And we provided a little summary below to make it easy for you.
We have a 30 day, 100% Money-Back Guarantee on all of our products! If for any reason you don't like your bag, you can return it within 30 days of your purchase date for a full refund. Just pay for shipping back.